Entries Tagged as 'Cellular'

Consumer Cellular

Consumer Cellular is a “discount” cellular provider (apparently a Verizon Wireless MVNO) that offers no-nonsense plans with no contract and low rates for users who only occasionally use their cell phones and the ability to change your plan at will.

Let me underscore that I don’t have any personal experience with Consumer Cellular, so I can’t vouch for their service — so my recommendation is keep a copy of the information from their web page in a PDF and pay with a credit card; that way if you find they don’t live up to their end of the “bargain” just work with your credit card company.

http://www.consumercellular.com/

Originally posted 2010-04-28 02:00:11.

iDialer (for Windows Mobile)

If you have a cellular plan that allows you to make air-time free calls to a set of designated numbers, then Google Voice might be able to save you some money by effectively giving you unlimited calling.

I’ve written up BLOG entries on how to use Google Voice to get “free” calling before; and I’ve included the caution that you might not want to use it for calls that might contain sensitive information…

Personally I find that when I need to call “customer service” (those people you speak to at a big company that don’t provide much service at all) it generally takes forever and would quickly exhaust my monthly allowance of minutes — and I personally don’t care of Google indexes the information in the call or not.

With a Smart Phone you can use the web interface to Google Voice any time you want to make calls, if you have an Android phone Google has already provided an app that allows you to use Google Voice directly from your contacts if not, there’s a number of apps you can buy or just download that achieve that.

For those who have Windows Mobile and an unlimited data plan (like me), I use iDialer (a free app) with the pre-fab configuration for Google Voice (you can configure it for other services as well — the Google Voice one just requires you download, install, and then provide your Google Voice account information).

Bottom line — it works… though I have to tell you it’s a little odd to “dial” a call and then immediately have your phone ring to complete it… but that’s how Google Voice works (in callback mode).

It’s free, it’s easy to install, and like I said it works.

http://www.supware.net/iDialer/

Originally posted 2010-04-18 02:00:45.

SyncMate – Expert Edition

Several weeks ago I took a look at the free edition of SyncMate, and I had some fairly good things to say about it.  In fact, I was so impressed with it that I started using the free edition to synchronize my Windows Mobile device.

Eltima Software contacted me and offered me a license for the expert edition to enable to me more fully explore the capabilities of it (and to write a more in depth post about it).

I agreed, and here’s what I found…

I decided that this would be a fairly comprehensive test; it would involve a number of different operating systems, and synchronization environments.

The operating systems I tested were:

OS-X 10.6.1 (32 & 64 bit)

Windows 7 (32 & 64 bit)

Windows Vista (32 & 64 bit)

Windows 2003

Windows XP

Windows Mobile 6.5 (HTC Touch Pro 2 – XV6875)

Windows Mobile 5.1 (MotoQ)

Outlook Look 2003, 2007, 2010 on the PC

Entourage 2008 on the Mac

Windows Contact / Windows Calendar (on Vista and Windows 7)

Live Contacts / Live Calendar (on Windows XP, Windows 2003, Windows Vista, and Windows 7)

FireFox (Windows)

Safari (Windows and OS-X)

Additionally I took a quick look at iTunes and iPhoto (even though I don’t use either of those normally); and I took a quick look at Google synchronization (including synchronizing to an Android handset).

It’s a long list, and I assure you that the coverage of the tests were not exhaustive — but rather concentrated on suites of versions that would be most commonly found together (though I have a reasonably good feeling that unless there were some real flukes, the sample of tests I performed are probably indicative of all combinations).

My first test was to synchronize my Mac Book Pro with my Mac Pro… I’ve never really put any effort into making sure that the contacts and such agreed between the two, so I install unlocked the free version of SyncMate I’d installed on both and proceeded to enable all the plug-ins.  After fighting with both iPhoto and iTune (you wouldn’t need to worry about that if you actually used them they would have already been setup and ready to sync). the little spinners started and in just a few minutes I had everything on both machines (which also included all the calendar and contact information I’d gotten from my smart phone to start with) in sync.

I went ahead and disabled iPhoto and iTune for the rest of my tests — I’d seen it work, and certainly synchronizing those would easily be covered with the folder synchronization (which was a more generic test — but of course it was nice that the iTunes/iPhoto sync could be enabled with a simple click).

I decided next to see what the various versions of Windows and Office Suites would do… so I brought up virtual machines using various OS images and installed versions of Office in them.  I setup the Windows component of SyncMate and then decide to just do everything at once — so I added all the machines to SyncMate on the Mac Pro and hit the sync button.

It took a few minutes, but then on every machine in either (or both) the Windows Contacts and the Outlook Contacts there was a full copy of my contacts; as well as files I’d put in a test folder.

Things were going very well, so now I turned to a couple Windows Mobile devices.

Both were easy to setup via USB, and both synchronized perfectly (frankly I was a little surprised when the MotoQ running Mobile 5.1 worked as well as it did).  So then I tried WiFi sync on the XV6875 — worked just fine (there’s a nice feature of the SyncMate driver on the WinMo device that will tell you the IP and name of the device if you need).  Next was Bluetooth synchronization… and unfortunately I wasn’t able to do that on either device — during setting up the connection I kept getting “Uncompatible Device” (a newer version of SyncMate has corrected the awkward english construction; but unfortunately I still cannot use Bluetooth synchronization with either my XV6875 or Q), so I’m not exactly sure what the problem is, but I would consider Bluetooth synchronization more convenient than WIFi — though I generally use USB since I can charge the device as well.

Then I decided to try a few more scenarios from the SyncMate feature list.

Folder synchronization with a USB flash drive worked perfectly.  And from that I’d be fairly confident that iTunes/iPhoto/folders could be synchronized to any USB (disk) device.

Google synchronization worked just as documented; and synchronizing an Android handset with Google just happens (all you have to do is enter you account information into the handset and enable synchronization).

Here a few comments on individual features…

Call history and the SMS manager are both very nice features of the expert edition… I’m not sure it’s sufficient motivation to pay for an upgrade, but it certainly is a sweet feature.

Mounting a Window mobile phone as a USB disk is a feature that didn’t make much sense to me; my XV6875 has the ability to select whether or not it makes an ActiveSync style or USB drive connection when you connect it; though on an older device like my MotoQ it does let you see the file system on the Mac much as you would on a Windows desktop.

Time synchronization is another feature that just doesn’t make sense; all devices get synchronized to the network (and thus to atomic clocks) so I see little value (and a number of reasons not to) synchronize them to each other and defeat the mechanisms already in place (if this were a camera, not a cellular phone I’d consider this a plus — but I’m going to say this feature should be removed; and certainly not used).

As noted before, synchronization to Windows Live isn’t support (and since this is a Mac centric product I don’t think that should come as a surprise — but, of course, some people who have Windows Mobile phones may use some of the Live services).

One thing I haven’t really covered to this point is how you setup a sync partner in SyncMate; and I guess I haven’t focused on it because it’s fairly easy, and definitely straight forward.  It isn’t “automatic” (and I actually consider that a plus — I absolutely hate ActiveSync trying take ownership of a device I just want to attach once).  A nice touch to the way you add a partner is that you can both name it, and include an image for it (though it might be a little nicer if Eltima included more stock images with SyncMate, or created a web interface to find images of handsets — but I just downloaded one of each of my phones and then used that).

The number one quality of SyncMate is that it works — and by far and large it works as advertised.  In this round of tests I didn’t have any instability in the version of the Windows sync driver I installed (unlike in the previous tests where I did have some issues with the Windows sync driver crashing).

One feature I felt might be interesting for Eltima to add would be a “mesh” type synchronization — really all they’d need to do is have an ability to synchronize the partnerships between Mac hosts (ie — all the synchronization partnerships I entered on my Mac Pro could instantly appear on my Mac Book Pro the next time the two machines sync’d — and then conflicts would just be handled throughout the mesh on a peer-by-peer basis just as they are now).

As I’ve stated previously I find the price a little steep — but you and your wallet will have to decide for yourself…  If you like the free version, and have needs for some of the additional plug-ins; I suspect you’ll be favorably impressed by what you get once you purchase a license.

Eltima Software
SyncMate

Originally posted 2010-07-26 18:04:01.

Cellular Carriers and Plans

In this day and age you have a choice of a fair number of cellular carriers… actually there aren’t that many carriers in any one geographic area, but there are quite a few resellers.

Nation wide the big cellular carriers are:

  • Verizon (CDMA)
  • AT&T (GSM)
  • Sprint (CDMA)
  • T-Mobile

Regionally there are a number of others:

  • AllTel

And of course there are a number of resellers:

  • MetroPCS (limited areas, unlimited plans, resells Sprint)
  • Boost (pre-pay, resells Verizon)
  • TracPhone (pre-pay, resells Sprint)
  • Virgin Mobile (pre-pay, resells Sprint)

And a new kid on the block:

  • Helios (I believe they actually resell Sprint, but I’m not sure)

The question is always which carrier and plan is best for me?

That’s a difficult decision, let me illustrate some things to consider by characterizing the service I have and why…

I have an AllTel PDA phone (Motorola Q) because AllTel offers a very competative price on PDA service, unlimitd nights and weekends (nights start at 7pm), free in-network service (important because most of my relatives have AllTel service), and provides lots of free features (unlimited text, unlimited data, ability to tether to my laptop, no charge for roaming — you do tend to roam on Sprint, but do roam on Verizon and other carriers when there’s no AllTel or Sprint service).  And AllTel provides “MyCircle”, which is a group of number (on any network or land lines), the plan I have provides for 10 numbers.

Essentially, this service saves me a great deal of money by making most of my calls airtime free because of the nights-and-weekends, in-network, and designated airtime free numbers.

 

In addition I also have a Verizon cell phone because I have so many friends nationwide that have Verizon numbers (it saves them airtime charges, and allows me to carry an account that has a very low number of minutes).  Verizon, though, charges for just about every additional feature — so the plan always ends up costing more than you expect.  Of course I also get a 19% discount on my services (because of a Corporate Discount program I was able to take advantage of).

 

My point in going into the above, is there’s a lot of details you need to consider other than just the number of minutes… who do you call, when do you call — are there any special features that you can take advantage or — are there enhanced services you need or want — do you travel…

My advice would be “profile” how, when, and how much you use your current service, then look at all the carriers and figure out what service would cost.

For instance, if you rarely travel and don’t want to have a landline you might find that MetroPCS gives you the absolute lowest cost service…

Whereas, if you only use your cell phone very rarely, you might find that one of the pre-paid plans give you the absolute lowest cost service (the major carriers also offer pre-pay; but selecting a pre-paid plan requires you understand minute expire and charges, and most pre-pay providers offer more than one pre-pay option).

Lastly, remember that there are taxes charged to your cell phone based on where you specify your billing address and primary useage area.  Many pre-pay providers don’t charge extra for the taxes (they obviously build it into their billing model)… but other carries do.

There’s no way you’re going to avoid the federal taxes on your phone; but your cellular company might be charging you a number portability fee (consider that when comparing carriers), and the location you base your service and billing address greatly effect the local taxes (for instance, the City/County of San Francisco access an $8.00 cell phone tax per line).  You’ll often find you can save a substantial amount of money by using an alternate service / billing address.

 

Let me know if there are any glaring omissions or mistakes!

Originally posted 2008-05-12 12:53:27.

Smart Phones

I have a great deal of respect for what Apple’s ability to re-invent itself and market form (over function) to the masses… and I’ve underscored many times that *nix based operating systems will likely never gain critical mass until they have a cohesive environment for the user (as Apple has done with it’s Unix based OS-X).

But respect doesn’t mean I’m going to “drink the Kool-Aid” and believe everything Steve Jobs tells me.

Clearly Jobs does an exceptional job creating devices with glitter and glitch and making the gullible believe that Apple pioneered the technology and that consumers simply cannot get along without purchasing it (and purchasing a new upgrade every time a new bell or whistle is added).

The bottom line is Apple creates nothing… Apple puts a shinny new coat of paint on existing technology, brands it, markets it, and calls it their own.

Apple isn’t driven by innovation, Apple is driven by greed — almost makes you wonder what inadequacies Steve Jobs is trying to compensate for.

And certainly (as I’ve posted) the iPhone is one of Apple’s greatest charades!

Serious smart phone users wouldn’t consider an iPhone as anything more than eye candy; both Windows Mobile and Android devices are far better choices for a serious user.

The next time you walk down the street and see someone sporting an iPhone don’t laugh too loud you might give them a complex — I fear most iPhone users are like Steve Jobs, and feel a little inadequate.

Originally posted 2010-06-14 02:00:25.

I don’t recommend “The OEM Shop”

On 22-Sep-2010 I placed an order for a “Motorola DROID and DROID II 1300mah Standard Battery” from “The OEM Shop” through Amazon.

I really hate dealing with Amazon Marketplace Merchants since my personal history of such dealings indicated that the likelihood of being disappointed is very high; and this occasions was in perfect keeping with my expectations.

The item was to have shipped by 24-Sep-2010, so when I didn’t see a change in status by close of business that day I sent an inquiry to the vendor.  I received back an automated reply that indicated that they were “on vacation” — and that they’d been on vacation even before my order had been placed (so I immediately considered the “contract” for purchase of an item had been entered into under fraudulent terms — ie, they knew before accepting an order that they would not meet the shipment commitment).

I immediately sent another message via Amazon requesting that the order be canceled.

The following week I got a reply from the merchant indicating that they had shipped the item on Saturday (the day after I’d sent a message to cancel the order — but within the time frame of the first message of their vacation).

I wasn’t sure I believe them; but I told them that I’d been refusing the item and it would be returned to them.

I also contacted Chase to open a charge dispute on my Amazon VISA for the item.

The item never showed up — and two days after I got the replacement item I’d ordered from another Amazon merchant (the order was placed on 27-Sep-2010) I requested that they provide me with the tracking information (which they had never posted to Amazon).

I haven’t heard back from The OEM Shop, I haven’t gotten the item, and I suspect they never shipped it.  I have gotten a permanent credit from Chase for the item so after posting negative feedback and this BLOG article I consider the matter closed.

My advice — don’t do business with “The OEM Shop” — there are too many good alternatives to them, and absolutely no reason to support questionable etailers.  If my experience isn’t enough to convince you — read the other recent feedback posts on 5-Oct-2010 and 4-Oct-2010 on Amazon.

“The OEM Shop” Storefront on Amazon

NOTE: I was notified by Amazon late this evening that a refund would be posted to my account (actually, since the charge-back had already been made permanent there isn’t any change from my perspective).

Originally posted 2010-10-05 14:25:36.

SyncCell

Several years ago when I had a Motorola KRZR I went on the hunt for synchronization software for my phone and PC.  I had gotten a copy of Motorola Phone Tools with one of the two phones (I purchased them off Craigslist).

And I actually tried SyncCell with my HTC TouchPro; it worked fine, but it didn’t copy images in contacts.

BIDCOM Technologies offers a free trial version of SyncCell, and if you have a cell phone that you can’t get to synchronize with your Windows PC, it might be worth trying out — it’s very simple to setup, and very simple to use.

And the purchase price of $24.95 includes free updates and support — though, if you’re on a tight budget, remember you may be able to use software that came with Windows; and remember that most online services will incur data charges (unlikely you’re budget constrained if you have an unlimited data plan).

SyncCell
http://www.synccell.com/

Originally posted 2010-07-09 02:00:44.

I’m a valuable Verizon Wireless customer…

Or so says an email an email I got from them last week asking me to take a survey on why I hadn’t taken advantage of my ability to upgrade my phone.

When the email came in I was on the phone talking to one of my friends; and besides, email is intended to be dealt with when it’s convenient…

About two hours after the email came in, things settled down and I had some time while I was waiting on the computer to finish a backup — so I clicked the survey link.

To which I got a web browser window (that adjusted down the size of my preferred browsing window) to tell me that the survey had been closed.

WOW — I’m glad I’m a “valuable” customer, I would hate to think how “un-valuable” customers would be treated.

Let’s see…

First, I never authorized Verizon to send me any type of email other than email specifically dealing with my account (a survey in no way deals with my account — and is clearly a marketing effort), so this email would be classified as SPAM (that’s UCE – Unsolicited Commercial Email).

Second, any legitimate survey sent out would certainly have more than a two hour response time; after all, it’s not like they would know I was anywhere near the computer.

Third, I’ve already told Verizon I’m not interested in a “free” phone since I’m not interested in a new two year contract.  And frankly there should be laws against calling something free when it’s got all kinds of strings attached.

Fourth, Verizon certainly doesn’t need to send me a survey to know how I feel about them — I consider them a crappy company like all cellular providers.  And obviously, Verizon know it’s a crappy company that is afraid it couldn’t keep customers without resorting to tricking and coercing them into long contracts by selling them equipment which is locked and crippled.

I say it’s time for an open wireless system with open handsets — where like the wire line market, wireless providers cannot force you to purchase a device from them, and they have to compete without all these tricks and fine print.

Certainly Verizon (like other cellular companies) have worked very hard to make sure that I as a customer will look out for my interests, and jump to any provider that offers me reasonable service at a reasonable price.

Customer loyalty?  Well, that’s about as rare as customer service in the cellular industry!

Verizon Wireless

NOTE: Verizon Wireless sent out a new survey email the next evening (even after I explicitly “unsubscribed” from the email list used to send the original one) with “CORRECTED LINK” added to the subject. Once again I got the message:

This survey link is no longer valid. Thank you for your time and consideration in trying to complete this survey.

Originally posted 2010-07-25 02:00:31.

Galaxy Nexus

I got a new handset today… a Google (Samsung) Galaxy Nexus.

My Motorola Droid (A855 — the original one) was getting a little dated and running way too slow for me.

I was originally thinking about the Motorola Droid 4, and held out until that was released to make up my mind (I really liked the idea of a physical keyboard); but when I found that Motorola pulled GSM support (added in the Droid 2 Global, and kept in the Droid 3) as well as used a crappy display (compared to the Droid Razr — which the Droid 4 is basically a Droid Razr with a keyboard) I decide it just wouldn’t satisfy me.

I considered switching from Verizon to a pre-paid GSM plan and getting the Galaxy Nexus GSM model, but one of my Google friends had gotten the Verizon CDMA model from Google and offered to give it to me (I guess I can consider it a birthday present — and again, THANK YOU very much), so I decide to go ahead and try it.

I’d already confirmed with Verizon that my plan (unlimited data) wouldn’t require any changes to support an LTE handset (woot)… so when the phone arrived today I called up and activated the handset and SIM.

The handset has a stunning display… there’s just no way to describe it without seeing it, the 3.65″ Super AMOLED curved display is wonderful.  And of course with a 1.2 GHz dual core processor and Ice Cream Sandwitch (ICS – Android 4.0) it’s about as “new” a handset as you can get.

Technically (by the map) Verizon doesn’t have LTE at my home, but outside I do get a weak LTE signal (and let me tell you, a weak LTE/4G signal is way faster than a good CMDA/3G signal)… it’s not really an issue that I don’t get LTE at home, just slightly West of here there’s stable LTE coverage, and hopefully Verizon will continue their 4G build out in this area.

Next task will be to root the phone so that I have unfettered access the power of Android 4.0.


Google Galaxy Nexus

The Future Of Cellular

Right now the cellular market is United States is dominated by four carriers:

I’ve put them in descending order of number of customers (which should be accurate after the acquisition of regional carrier AllTel Communications by Verizon Wireless).

Basically there are two protocols used in the United States at the moment:  CDMA (Verizon  and Sprint) and GSM (AT&T and T-Mobile).  And each has their own data formats associated with them.  Most of the rest of the world uses GSM, though there are a few other areas that use CDMA (there’s no standard frequency for the use of GSM or CDMA world wide).

Verizon has one of the most complete 3G networks today; but other carriers have 3G deployed in most urban areas as well.

But when Verizon wireless won the bulk of the C-Block allocations in open auction last year the wheels set in motion for major change.

Shortly after winning those C-Block allocations, Verizon announced that it would use LTE (Long Term Evolution), a 4G standard defined by 3GPP and backed by GSM.

Hold the phone — Verizon is essentially dropping CDMA on their C-Block allocations in favor of LTE; and the LTE standard defines LTE use on ALL the frequency bands used world wide… will Verizon convert over it’s existing spectrum to LTE; will all carriers follow suit and migrate to LTE?

Just when you thought you had the cellular market figured out, things change.  Of course, it will be around two years before we see LTE in use on those C-Block allocations by Verizon; and I’m guessing closer to three years before they really have coverage — so maybe a dual mode Verizon phone for CDMA/LTE for the interim?  Who knows… and who really cares!

All anyone wants is less expensive service, more freedom to choose handsets, and reliable connections!  Maybe those things will come with LTE as well (don’t hold your breath — just because open access is supposed to be part of the C-Block spectrum, cellular carriers have come up with lots of clever ways in the past to skirt the law).

Originally posted 2008-09-02 19:40:51.